1. Which browser should I use?
For optimal user experience, use Google Chrome. We also support Firefox. Other navigators such as Safari and IE do not guarantee a good user experience, some features may not work either.
2. Can we video chat as a group on the platform?
No, unfortunately, the platform does not have the capability to group video chat at this time.
3. I lost my password, what should I do?
If you have lost your password, you can click the forgot password on the sign-in page. You will receive an email to reset your password.
4. I can't log in I am certain I have the correct password and username, what am I doing wrong?
The sign-in feature is case sensitive for both the username and password, make sure you have the correct letters capitalized or not.
5. I have a question or concern, how do I get a hold of someone from the BeMyApp team?
BeMyApp would be happy to assist. You can find the communication manager that is specific to the event at the bottom of the page. Email them your questions and concerns and they will get back to you!
6. Is the time on the platform local?
Yes, the platform displays the time of the events in your local time zone!
7. What is the role of mentors?
To coach and follow projects along with different steps of the event. They don't judge the projects on the final demos. Their main role is to share their own experience, knowledge, and expertise of the field in order to improve the ideas, motivate people, and give the teams a work-frame.